LEGAL REFERENCE

Your Privacy Matters to Us

We built alasqq around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across every part of our platform...

Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesYour Control
View Game Library Read FAQ
alasqq Your Privacy Matters to Us

How We Collect and Use Your Information

When you join alasqq, we collect information needed to verify your identity, process your deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. This includes your name, email, phone number and payment details. We use this data only to operate your account, process transactions, prevent fraud and comply with local regulations in supported Indonesian regions. We never sell your

personal information to third parties. Your data stays encrypted and accessible only to authorised team members who need it to serve you.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any questions about how we handle your data, your rights or our policy updates.
Account Settings Review and update your personal information, communication preferences and privacy settings directly from your account dashboard anytime.
Data Requests Request a copy of your personal data or ask us to delete your account by contacting our support team with your account details.
TRUST MARKERS

Why Your Data Is Safe With Us

Encryption Standard

All payment and personal data travels through industry-standard SSL encryption, the same technology banks use to protect your account.

Secure Payment Gateway

Your DANA, OVO, GoPay and QRIS transactions are processed through certified payment partners who meet strict security compliance standards.

Regular Audits

We conduct regular security reviews and penetration testing to identify and fix vulnerabilities before they affect your account.

Limited Access

Only authorised staff members can access your personal information, and only when needed to serve your account or prevent fraud.

Compliance Framework

We follow data protection regulations applicable to gaming platforms operating in supported Indonesian regions and payment networks.

Incident Response

If a security issue ever affects your data, we notify you immediately and take steps to minimise harm and restore your account safety.

How Our Policy Compares

Transparency
We explain exactly what data we collect and why, without hidden clauses or vague language buried in footnotes.
Your Control
You can update your information, adjust communication settings and request data deletion from your account anytime.
No Third-Party Sales
We never sell your personal information to advertisers, data brokers or unrelated companies for profit.
Payment Privacy
Your DANA, OVO, GoPay and QRIS details are tokenised and never stored in plain text on our servers.
Clear Updates
When we change this policy, we notify you in advance and explain what changed and why it matters to your account.
Local Compliance
Our practices align with data protection standards for gaming platforms in supported Indonesian regions.
Support Access
Our privacy team responds to your questions and data requests within five business days, with clear explanations.
SERVICE CONTEXT

What This Policy Covers

Account Registration Your name, email, phone number and identity verification details are...
Transaction Records Your deposit and withdrawal history through DANA, OVO, GoPay and...
Gameplay Data Your session activity, game preferences and betting history stay on...
Communication Logs Emails, support tickets and messages you send us are stored...
Device Information We collect basic device and browser data to prevent fraud...
Location Data We use your location to verify you're in a supported...

Privacy Questions Answered

We keep your account data as long as your account is active. After you close your account, we retain records for five years to comply with local regulations, then delete them securely.

Yes. Email [email protected] with your account details and we'll send you a complete copy of your personal information within five business days.

Your account closes immediately and your personal data is marked for deletion. We retain transaction records for regulatory compliance, then remove everything else.

No. Payment details are tokenised by our payment partners and never stored in plain text. We keep only a reference token to process future transactions securely.

We share data only with payment processors, fraud-prevention services and legal authorities when required by law in supported regions. We never sell your information.

We monitor unusual login patterns, verify large withdrawals and use encryption to protect your credentials. If we spot suspicious activity, we notify you immediately.

We notify you within 24 hours, explain what happened and what steps we're taking to secure your account. We also offer free credit monitoring if needed.